Tag: Customer service

Las Vegas, NV—Zendesk released a study on the business impact of customer service. How and when a company resolves customer service problems profoundly impacts...

Las Vegas, NV—As a customer-focused company that was just recognized by Newsweek as one of America’s Best Companies for Customer Service for 2019, B&H...

Back in 1974, Stan Bedford opened the first Bedford Camera store in Springdale, Arkansas, the state’s fourth largest city, located on the Springfield Plateau...

This month we’ve decided to present a new feature in our magazine. We are honoring eight Superstars Behind the Counter, the true not-so-silent warriors...

Northbrook, IL—A new consumer survey by HRC Retail Advisory indicates that 95% of consumers want to be left alone while shopping, unless they need...

Fast, reliable and effective customer service can be the difference between your company being a winner or loser against Amazon or the big New...

Commack, NY—Each week during the summer, Tamron USA hosted a youth summer project. The Tamron Youth Summer (Intern) Program (TYSP) gives children ages 14...

The Father–Son Team of Saed and Eldar Tariverdi Grew a Humble Store into a Leading Online Powerhouse We can’t be considered DIR’s E-tailer of the...

It’s the first quarter of the year and the perfect time for you to do a little team building. I’m not suggesting you replace...

If you are running a photo retail store, I don’t have to tell you 2016 was a difficult year for photo retailers. If natural...