Unhappy Customers? Lucky You!
After leaving countless voicemail and e-mail messages for a customer support rep regarding the fact I’d been double-billed for several months for the same...
Juggling Bricks & Clicks
Today, most retail businesses operate both a retail space and an online store because it allows them to reach customers 24-7, provide a larger...
Taking a Second Look
Call this a bit of Spring-cleaning, as there are a few things I’d like to address and get organized in this space this month....