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Tag: Social media

12 Things Photo Retailers Should Do in 2017

If you are running a photo retail store, I don’t have to tell you 2016 was a difficult year for photo retailers. If natural...

Retail Intelligence: Profit from Education III

In my first Retail Intelligence column, “Profit from Education: How to Build a Successful In-Store Education Program,” I discussed the steps needed to design...

DIR November 2016 Editor’s Note

You don’t have to be reminded that it’s holiday season. In fact, you’re probably just getting around to reading this issue of Digital Imaging...

Today’s Lesson Plan: Customer Service

I met many of you back in my Polaroid days when I was the channel manager for Polaroid’s Special Edition product line. It was...

The Last Word: Customize POP Solutions for Your Store

Effective POP (point of purchase) is more than the right messaging to the right audience. It also has to be about the right format...

Today’s Lesson Plan: Back to Basics

Everyone who’s ever been in business knows the importance of customer retention. Today, with every consumer having access to retail on a global level,...

The Last Word: The Paradox of Scale

When it comes to driving growth, one of the most pressing problems facing Fortune 500 companies is that they are Fortune 500 companies. For...

CES 2016 Breaks Records with 170,000+ Attendees

Arlington, VA—The Consumer Technology Association (CTA) announced record-breaking attendance for this year’s expansive CES show. In fact, CTA reported that CES 2016 broke records...

Google Ups the Ante for Cloud-Based Photo Apps

InfoTrends estimates that consumers took one trillion photos in 2015 and will exceed that number by 16% annually for each of the next few...

What Have You Printed On Lately?

If the past is prologue, what’s our takeaway from Q4 2015 in the photo industry? With the holidays behind us, let’s stop, reflect and...