Since opening Fullerton Photographics, Inc., in 1999, I have experienced firsthand the extraordinary effort it takes to build a customer base and drive strong...

The imaging industry is certainly not what it used to be. As you look through the pages of our magazine this month, you’ll get...

For the past two years, I’ve been so encouraged by the enormous potential that B2B holds for the photo industry and what it has...

For years, I’ve shared with photo retailers—through this column and at industry conferences—innovative product and service leads to inspire growth and resilience. Now I’m going...

The only thing that’s changed is everything,” says a recent Apple commercial telling the world about moving photos and the latest iPhone updates. This...

As you may recall reading in my column last year, Fullerton Photo crafted and created an art gallery wall showcasing children’s artwork in a...

If the past is prologue, what’s our takeaway from Q4 2015 in the photo industry? With the holidays behind us, let’s stop, reflect and...

Monumental changes are taking place across the photo-imaging landscape. One such breakthrough took place September 27–28, when PMA hosted a thought leaders’ conference in...

What Was I Thinking? On December 15, 1999, when many photo lab owners were thinking of giving up and walking away from the business, I...

I can’t help but notice people beginning to grasp hold of the past and seek meaningful ways to connect with it. I’m not sure...

Businesses across the U.S. routinely immerse themselves and their staffs in new marketing or management exercises in search of enhanced customer loyalty and ramped...

It’s an exciting—and yes, challenging—time for retailers in the photo-imaging industry. We all work right at the convergence of art and technology—a “marriage of...

Many of the old, comfortable ways of doing things in the photo retail industry have lost their luster. But the most adventurous and courageous...

It’s an amazing time to be in the imaging industry. Exciting and challenging. As Steve Jobs once said, “Technology married with the humanities will...

During PMA in January and WPPI in February, it was obvious that companies embracing the new “creative imaging boutique” model are becoming well positioned to...