Columns By Bob McKay

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DIR Oct. 2017 Editor’s Note: Take a Walk

As a retailer, it’s easy to get caught up in the day-to-day operations of running a business—from product selection and credit issues to employee...
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Selective Focus: photokina Goes “Annual”

You could almost see it coming. In the past two sessions of the previously biennial photokina, there seemed to be a search for identity...
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Strategy Session: The Customer Journey

I recently taught a seminar on customer insights for the Data & Marketing Association (DMA). Along the way, as I usually do, I tried...
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The Last Word: Remembering Pete Turner, 1934–2017

Fifty years ago, almost to the day, I got off a train at Grand Central Terminal in New York City, walked several blocks south...
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DIR September 2017 Editor’s Note: Protecting the Ecosystem of Memories

As we go to press with this issue of Digital Imaging Reporter, we have just witnessed the devastation caused by Hurricane Harvey in Texas....
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Profit Prospects: The Bad Guys Are Coming!

If you work in a camera store or a distribution warehouse, you might be wondering when your store will be the next victim of...
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Giving Back: NYT Photographer Uses His Talent to Help Others

New York photographer Robert Klein says he has always been passionate about using his photography to help people and worthy causes. Working at the...
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DIR July 2017 Editor’s Note: Make Your Store a Destination

We are so pleased to bestow DIR’s 2017 E-tailer of the Year Award to District Camera and Imaging. We’re excited to tell their story...
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DIR’s 2017 E-tailer of the Year

The Father–Son Team of Saed and Eldar Tariverdi Grew a Humble Store into a Leading Online Powerhouse We can’t be considered DIR’s E-tailer of the...
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Strategy Session: The Tariverdi Family’s Impressive Journey

We’re so proud to feature District Camera and Imaging as our E-tailer of the Year for 2017. While their success is evident, after my...
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Selective Focus: Up in the Air

With a ban in place for carry-on electronics that are any bigger than smartphones from a select group of airlines/countries coming into the U.S.,...
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DIR June 2017 Editor’s Note: Disruptive Technologies

With so much talk about the decline of the photo industry, I often think about how we can seize opportunities for our future. I had...
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Creative Printing for . . . Family Reunions

Warm summer weekends are a universal call to families everywhere to celebrate with their loved ones, to share traditions and history—and to create new...
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Giving Back: Pro Bono Work

British commercial, portrait and editorial photographer Neil Tandy has called Long Island, New York, home since September 2011, following 24 years in Johannesburg, South...
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Today’s Lesson Plan: Building Your Blog & Your Network

While I’ve shared some thoughts on the importance of a blog in the past , I’m surprised at the number of retailers and manufacturers...
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Retail Intelligence: Living Streaming Video

Having been in the photographic business for almost 30 years, I witnessed the dramatic evolution in imaging technology. I have seen it all, right...
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Strategy Session: Let’s Take On Teen Bullying

As everyone knows, teen bullying has become a sometimes-lethal epidemic in middle and high schools across the country.  Teen bullying is not a new...
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The Last Word: Camera Stores Can Use Their Voice to Grow an Industry

In an IBISWorld report (a leading publisher of business intelligence), camera stores were shown to be among the top five distressed industries in the...
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DIR May 2017 Editor’s Note: We Love Hearing from You

May 2017: While I’ve owned this space in Digital Imaging Reporter for quite awhile, sometimes I would like nothing more than to turn it...
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Profit Prospects: The Fat Lady Hasn’t Left the Building

“It ain’t over until the fat lady sings”; the future is uncertain. The closure of Tall’s Camera, Keeble & Shuchat Photography and Showcase Photo...

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